(Release at Hong Kong- 20 April 2023 2:30pm)

Announcement

Panasonic Corporation has made a notice today in Japan that the company will make a voluntary recall of designated models of dehumidifiers, involving three models of KDK dehumidifiers which were sold in Hong Kong and Macau before, namely GZB10X (manufactured between 2006 and February 2008), GHC12X and GHE15X.

According to the report and analysis, in a very rare circumstance when foreign chemical compounds are absorbed in the desiccant rotor, and when fan speed decreases abnormally, the aforesaid models of dehumidifiers may have safety risk of ignition around the rotor. Panasonic and our Company place great emphasis on product safety and are committed to providing quality services to customers, thus decided to make a voluntary recall of the related dehumidifiers. Panasonic and our Company advise customers to stop using the aforesaid dehumidifiers in order to let our Company arrange free replacement accordingly.

Customers can visit the following link for registration and details: http://customer.shunhinggroup.com/420reg .

For customer enquiries, please call the special hotline: 2406 5733.

(Office hours: 9:00am-6:00pm Monday to Friday, except Saturday, Sunday and public holidays)


Shun Hing Electric Works and Engineering Co., Ltd